Buyers must email with any questions before purchasing an item.
All items are listed as accurately as possible on To Style A Mockingbird We do not accept returns unless the item has been incorrectly described in the listing.
The return postage costs will be covered by the buyer, unless the item has been incorrectly listed. Returns will be permitted if an item has been incorrectly listed by To Style A Mockingbird, Items are considered incorrectly listed within the bounds of good sense (i.e. if the presence of three scratches is mentioned in the listing and there turns out to be a minor fourth, return will not be permitted)
Buyers have 7 days, to apply for a return authorisation. If no application is made, the seller will be paid after 7 days. In the event of any dispute, or goods being damaged, please notify, To Style A Mockingbird, before returning an item.
Details of where to send the item will be given. Upon receipt of the item, in the same condition as it was sent, To Style A Mockingbird will refund the seller in the manner the payment was made.
In keeping with the high standards on To Style A Mockingbird the item must be returned unworn, unused, and not damaged in any way. If it is suspected that a buyer has used or worn an item, then the refund may be refused and the item returned to the buyer.
All items must be suitably packaged and in the exact condition in which they were sent. Items for return must be sent by recorded delivery, or the equivalent in your country, and records should be kept of the shipping/postage date, and tracking followed. Items should be sent and postmarked within 3 days, and received by the seller within 7 days.
To Style A Mockingbird cannot be held responsible for returned items being lost or damaged in the post, so we recommends insuring packages.
If you need help, please notify us online, and we'll do our best to resolve any issues or disputes.